Call Center Services

GlobalPoint offers a full range of inbound and outbound call center services throughout the world for all markets segments 24 hours a day, 7 days a week. GlobalPoint provides high quality, time bound, cost effective call center services with a combination of offshore facilities and onsite support.

Our call center Solutions offering combines process, technology and intelligent workforce management to capture vital information about customer needs and preferences, boosting clients' abilities to satisfy each customer's immediate needs and opening the sales channel for additional revenue-generating opportunities.

GlobalPoint provides instantaneous operation of an integrated architecture coupled with highly skilled agents that execute your customized association building tactics. Our multi-channel solutions give you the total customer relations wrap up you need to achieve the objectives set by your companionship for customer acquisition, retention, personalization and reliable.

We offer entire outsourced eCRM solutions together with inbound order taking, helpdesk, web-chat, customer service and e-mail. Step towards outsourcing stems from numerous widespread considered objectives that make superior business logic. Beyond the need or desire to lessen call center expenses and Baume & Mercier Replica augment the level of customer-focused interaction, outsourcing permits a companionship to focus on its core business activities and hedges the bet on future technological investments required to remain competitive.

GlobalPoint also offers outsourced solutions for Customer Service, Help Desk and Customer Relationship Management. We offer Integrated Contact Centers built with state of the art technology and superbly trained and skilled Customer Support Officers.

If you have a client or prospect who needs assistance, consider outsourcing your next call center teleservices project to GlobalPoint.

To learn more about our call center services, contact us by phone or e-mail and a Program Manager will contact you immediately.